Return Policy

Returns:

If you are dissatisfied for any reason with an item purchased from us, simply return the unused item to us within 30 days. Restocking fee will be applied of 15% if the return is made within 30 days and the product is in new condition (New Condition means we can return it to the shelf and sell it as new). Please make sure all return product is packaged properly so it does not get damaged on the way back, we cannot be responsible for damaged returned goods. If the item is not in 'new' condition, it is up to KartStoreUSA to determine if a refund will be issued. All shipping charges are non-refundable. No Returns accepted after 30 days from sale. 

Any returned item that received free shipping will be assessed a shipping fee and be deducted from your refund.

Exchanges:

If you purchase safety equipment and it does not fit we will split the shipping costs. You take care of the return shipping and we will pay to ship out the new size. Excludes Hawaii, Puerto Rico, Alaska and Clearance Items. Please email info@kartstoreusa.com for any questions.

Backorders:

Most karting products are made in Italy. Due to this we do experience supply issues on occasion. If an item gets put on back order we will contact you before your order is shipped. You have the option to hold the order until the item becomes available or ship the order incomplete. Back ordered parts will be shipped on arrival with normal shipping fees applied unless canceled or over 30 days.

Shipping Damage:

If a package is damaged during transit, the customer is responsible for contacting the shipping company and filing a claim.

Non-Returnable/Exchangeable Items Include:

Close Outs and Clearance Items, Chassis, Engines, Race Ready Packages, Rain Tires, Rain Equipment, Electrical Items, and Cut to Length Items.

Warranties:

Most racing kart parts come with no implied warranty. 

Please email info@kartstoreusa.com for any questions.