If you are dissatisfied for any reason with an item purchased from us, simply return the unused item to us within 30 days. Refunds for items returned within thirty days of the purchase date will be issued store credit only. No restocking charge will apply if the return is made within 30 days and the product is in new condition (New Condition means we can return it to the shelf and sell it as new). Please make sure all return product is packaged properly so it does not get damaged on the way back, we cannot be responsible for damaged returned goods. All shipping charges are non-refundable. No Returns accepted after 30 days from sale. Anything returned after 30 days will be subject to a 15% restocking fee if we accept the return.
Any returned item that received free shipping will be assessed a shipping fee and be deducted from your refund.
ALL SALES ARE FINAL. KartStoreUSA is no longer responsible for the goods after you receive a Proof of Delivery. All shipping damages will be replaced by KartStoreUSA if you did not waive the shipping insurance. Customers will be responsible for replacement shipping costs no matter fault. If you have questions about our international policies please e-mail info@KartStore-USA.com.
If you purchase safety equipment and it does not fit we will split the shipping costs. You take care of the return shipping and we will pay to ship out the new size. Excludes International, Hawaii, Puerto Rico, Alaska and Clearance Items. Please email email@example.com for any questions.
Most karting products are made in Italy. Due to this we do experience supply issues on occasion. If an item gets put on back order we will contact you before your order is shipped. You have the option to hold the order until the item becomes available or ship the order incomplete. Back ordered parts will be shipped on arrival with normal shipping fees applied unless canceled or over 30 days.
Non-Returnable/Exchangeable Items Include:
Close Outs and Clearance Items, Special Orders, Books, Videos, Software, Rain Tires, Rain Equipment, Electrical Items, and Cut to Length Items.
Most racing kart parts come with no implied warranty. However, if a problem does occur KartStoreUSA will contact the Manufacture on your behalf. Please note that if warranty is approved, only the product can be replaced, and shipping costs are not covered.Please email firstname.lastname@example.org for any questions.